Privacy Policy

Last updated: 10 October 2026

Pathak Industries Pvt. Ltd. ("Pathak Industries", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, request product information, download a catalogue or otherwise communicate with us.

1. Information We Collect

Depending on how you use the website, we may collect:

• Contact and business information: your name, email address, telephone number, company name, location and other details you provide.
• Enquiry information: products you are interested in, quotation requirements, messages, attachments and correspondence with us.
• Verification information: information required to verify an email address or process a catalogue download or enquiry.
• Technical information: IP address, browser and device type, operating system, referring pages, pages visited, dates and times of access, and diagnostic or security logs.
• Cookie preferences: the consent choices you make for Preferences, Statistics and Marketing cookies.

2. How We Use Your Information

We may use personal information to:

• respond to enquiries and provide product, quotation, sales or support information;
• process catalogue requests and verify submitted contact details;
• manage our business relationship and communicate about relevant products or services;
• operate, maintain, secure and improve the website;
• understand website performance and usage where you have allowed the relevant cookies; and
• comply with applicable legal, regulatory and record-keeping obligations.

We process information where it is necessary to respond to your request, pursue our legitimate business interests, comply with a legal obligation, or where you have given consent. You may withdraw consent at any time, without affecting processing already carried out.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Necessary cookies support essential website functions and are always active. Optional cookies are grouped as Preferences, Statistics and Marketing cookies and are used only according to the choices available in our cookie consent tool.

• Necessary: enable core functions, security and storage of your consent choices.
• Preferences: remember settings that improve your website experience.
• Statistics: help us understand how visitors use the website and improve its performance.
• Marketing: may be used to measure campaigns or provide more relevant communications.

You can accept all optional cookies, allow selected categories, or use necessary cookies only. You can review or change your selection at any time using the Cookie Settings control on the website. You can also control cookies through your browser settings, although blocking necessary cookies may affect website functionality.

4. How We Share Information

We do not sell your personal information. We may share it only when reasonably necessary with trusted service providers that support website hosting, email delivery, analytics, security, customer communications or other business operations. These providers may use the information only for the services they provide to us and must protect it appropriately.

We may also disclose information where required by law, regulation, legal process or a competent authority, or where necessary to protect our rights, property, systems, customers or others.

5. International Data Transfers

Some service providers may process information outside your state or country. Where this occurs, we take reasonable steps to ensure that appropriate contractual, organisational or legal safeguards protect the information as required by applicable law.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business and transaction records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods vary according to the nature of the information and why it was collected.

7. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

8. Your Privacy Choices and Rights

Subject to applicable law, you may ask us to provide access to, correct, update or delete your personal information, restrict or object to certain processing, or withdraw consent. You may also ask us to stop sending promotional communications. We may need to verify your identity before acting on a request, and some information may need to be retained where legally required.

9. Third-Party Links

The website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.

10. Children's Privacy

This website and our industrial products are intended for business and professional audiences. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

11. Changes to This Policy

We may update this Privacy Policy when our practices, services or legal obligations change. The revised policy will be published on this page with an updated "Last updated" date.

12. Contact Us

For privacy questions or requests, contact:

Pathak Industries Pvt. Ltd.
117, Grand Trunk Road, Salkia
Howrah, West Bengal 700013, India
Email: info@pathak.in
Phone: +91-91240-09247